MijnKlantportaal - Notice history

All systems operational

Marketing website (mijnklantportaal.nl) - Operational

API - Operational

Notice history

Apr 2025

No notices reported this month

Mar 2025

Manage portal: Login unavailable for some users
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    Investigating
    We are currently investigating this incident.
Appointments: Some can not create new appointments in the manage portal
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Update
    Update

    Unfortunately has our versioning supplier also issues, preventing us from applying the fix into our production environment. We hope to deploy the fix as soon as possible. Our apologies for any inconvenience.

  • Identified
    Identified

    We have found the cause of the issue and working on a fix.

  • Investigating
    Investigating

    We are currently investigating this incident. Creating appointments in your portal for customers is still fully operational.

Feb 2025

Subscriptions: Automatic payments via Mollie not possible for some subscriptions
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Update
    Update

    We have found the issue and currently implementing a fix.

  • Identified
    Identified
    We are continuing to work on a fix for this incident.
  • Investigating
    Investigating
    We are currently investigating this incident.

Feb 2025 to Apr 2025

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