Notice history

Operational

No notices reported this month

Resolved
October 20, 2025 at 18:45:41
Resolved
October 20, 2025 at 18:45:41
The upstream provider fixed the issues regarding the services we use for MijnKlantportaal. We consider this incident, for us, as been resolved.
Update
October 20, 2025 at 17:33:33
Update
October 20, 2025 at 17:33:33
Unfortunately, there's no update from the upstream provider about a resolution yet. We keep monitoring the incident.
Update
October 20, 2025 at 15:22:56
Update
October 20, 2025 at 15:22:56
The upstream provider is still working on a resolution. MijnKlantportaal is fully available, but some features can experience slow reaction times and/or an increase in errors.
We will update this page as soon as we have another update.
Identified
October 20, 2025 at 13:26:17
Identified
October 20, 2025 at 13:26:17
Due to an incident with an upstream provider, we are currently experiencing degradation of performance of multiple services. We will continue to monitor closely to ensure full service restoration and will share an update as more information becomes available.

Update
October 08, 2025 at 08:57:58
Update
October 08, 2025 at 08:57:58
This incident has been resolved.
Resolved
October 08, 2025 at 08:56:56
Resolved
October 08, 2025 at 08:56:56
Due to an incident, emails sent to portals were not processed correctly. This incident has been resolved.

Resolved
September 15, 2025 at 17:32:44
Resolved
September 15, 2025 at 17:32:44
This incident has been resolved.
Monitoring
September 15, 2025 at 17:26:32
Monitoring
September 15, 2025 at 17:26:32
We implemented a fix and are currently monitoring the result.
Update
September 15, 2025 at 16:16:30
Update
September 15, 2025 at 16:16:30
We are still working on a fix and update this page when we have new info.
Identified
September 15, 2025 at 14:38:43
Identified
September 15, 2025 at 14:38:43
We have identified the issue and are continuing to work on a fix for this incident.
Investigating
September 15, 2025 at 14:00:19
Investigating
September 15, 2025 at 14:00:19
It is currently not possible, for your users, to download documents from an Agreement, or sign this digitally. We are currently investigating this incident.

Sep 2025 to Nov 2025

MijnKlantportaal - Notice history