Notice history

Operational

Resolved
September 04, 2024 at 08:07:51
Resolved
September 04, 2024 at 08:07:51
This incident has been resolved.
Monitoring
September 04, 2024 at 07:54:50
Monitoring
September 04, 2024 at 07:54:50
We implemented a fix and are currently monitoring the result.
Investigating
September 04, 2024 at 06:31:00
Investigating
September 04, 2024 at 06:31:00
We are currently investigating this incident.

Completed
August 24, 2024 at 21:13:18
Completed
August 24, 2024 at 21:13:18
Maintenance has completed successfully
In progress
August 24, 2024 at 21:00:01
In progress
August 24, 2024 at 21:00:01
Maintenance is now in progress
Planned
August 24, 2024 at 21:00:00
Planned
August 24, 2024 at 21:00:00
We hereby announce a scheduled maintenance window for the MijnKlantportaal Platform. During this maintenance, we will improve the stability of the service and increase security to our systems.
You might experience intermittent unavailability of the platform between 2024-08-24 23:00:00 & 23:30:00 CEST.

Resolved
August 17, 2024 at 14:56:05
Resolved
August 17, 2024 at 14:56:05
This incident has been resolved.
Monitoring
August 17, 2024 at 14:54:44
Monitoring
August 17, 2024 at 14:54:44
We implemented a fix and are currently monitoring the result.
Identified
August 17, 2024 at 14:50:45
Identified
August 17, 2024 at 14:50:45
We were able to isolate the issue. We are working on a fix and expect to resolve this issue soon.
Investigating
August 17, 2024 at 14:38:11
Investigating
August 17, 2024 at 14:38:11
It's currently not possible for some users to create new users for your customers. We are currently investigating this incident.

Completed
July 31, 2024 at 18:00:00
Completed
July 31, 2024 at 18:00:00
Maintenance has completed successfully
In progress
July 31, 2024 at 16:00:01
In progress
July 31, 2024 at 16:00:01
Maintenance is now in progress
Planned
July 31, 2024 at 16:00:00
Planned
July 31, 2024 at 16:00:00
Our supplier will perform network maintenance in the data center where our servers are located. They report that no downtime is expected. However, please note that short connection issues may occur.

Completed
July 27, 2024 at 22:25:34
Completed
July 27, 2024 at 22:25:34
Maintenance has completed successfully.
In progress
July 27, 2024 at 22:00:01
In progress
July 27, 2024 at 22:00:01
Maintenance is now in progress
Planned
July 27, 2024 at 22:00:00
Planned
July 27, 2024 at 22:00:00
We hereby announce a scheduled maintenance window for the MijnKlantportaal Platform. During this maintenance, we will improve the stability of the service and increase security to our systems.
You might experience intermittent unavailability of the platform between 28-07-2024 00:00:00 & 00:30:00 CEST.

Resolved
July 12, 2024 at 18:03:00
Resolved
July 12, 2024 at 18:03:00
This incident has been resolved. Importing entities via Moneybird are fully operational again.
Identified
July 12, 2024 at 17:45:33
Identified
July 12, 2024 at 17:45:33
We have found the potential issue and working on a fix.
Investigating
July 12, 2024 at 17:30:32
Investigating
July 12, 2024 at 17:30:32
We see some issues with importing invoices and offers from Moneybird. We are currently investigating this incident.

Completed
July 07, 2024 at 21:20:00
Completed
July 07, 2024 at 21:20:00
Maintenance has completed successfully
In progress
July 07, 2024 at 21:00:01
In progress
July 07, 2024 at 21:00:01
Maintenance is now in progress
Planned
July 07, 2024 at 21:00:00
Planned
July 07, 2024 at 21:00:00
We hereby announce a scheduled maintenance window for the MijnKlantportaal Platform. During this maintenance, we will improve the stability of the service and increase security to our systems.
You might experience intermittent unavailability of the platform between 2024-07-07 23:00:00 & 23:20:00 CEST.

Jul 2024 to Sep 2024

MijnKlantportaal - Notice history