WeFact: Automatic Offer import disrupted

Resolved

Degraded performance

Started 3 days agoLasted 31 minutes

Affected

Integrations

WeFact

Updates

Resolved
July 28, 2025 at 12:31:46
Resolved
July 28, 2025 at 12:31:46
This incident has been resolved.
Monitoring
July 28, 2025 at 12:19:18
Monitoring
July 28, 2025 at 12:19:18
We implemented a fix and are currently monitoring the result.
Identified
July 28, 2025 at 12:14:30
Identified
July 28, 2025 at 12:14:30
The root cause has been found and seems to effect just a few users. We are continuing to work on a fix for this incident.
Update
July 28, 2025 at 12:12:07
Update
July 28, 2025 at 12:12:07
The issue seems to effect the full integration, including manually importing customers, invoices and offers and creating invoices from subscriptions. We are scaling up the issue.
Investigating
July 28, 2025 at 12:00:26
Investigating
July 28, 2025 at 12:00:26
We are currently unable to automatic import Offers via our WeFact integration. We are investigating this issue.

MijnKlantportaal - WeFact: Automatic Offer import disrupted – Incident details