MijnKlantportaal - Appointments: Some can not create new appointments in the manage portal – Incident details

All systems operational

Appointments: Some can not create new appointments in the manage portal

Resolved
Degraded performance
Started 8 months agoLasted about 2 hours

Affected

Managing dashboard

Degraded performance from 10:12 PM to 11:58 PM

Appointments

Degraded performance from 10:12 PM to 11:58 PM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Update
    Update

    Unfortunately has our versioning supplier also issues, preventing us from applying the fix into our production environment. We hope to deploy the fix as soon as possible. Our apologies for any inconvenience.

  • Identified
    Identified

    We have found the cause of the issue and working on a fix.

  • Investigating
    Investigating

    We are currently investigating this incident. Creating appointments in your portal for customers is still fully operational.