MijnKlantportaal - Full service disruption – Incident details

All systems operational

Full service disruption

Resolved
Major outage
Started about 1 year agoLasted about 2 hours

Affected

API

Major outage from 6:31 AM to 7:54 AM, Degraded performance from 7:54 AM to 8:07 AM

Customer Portals

Managing dashboard

Major outage from 6:31 AM to 7:54 AM, Degraded performance from 7:54 AM to 8:07 AM

Customers

Major outage from 6:31 AM to 7:54 AM, Degraded performance from 7:54 AM to 8:07 AM

CMS

Major outage from 6:31 AM to 7:54 AM, Degraded performance from 7:54 AM to 8:07 AM

Custom domains

Major outage from 6:31 AM to 7:54 AM, Degraded performance from 7:54 AM to 8:07 AM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    Investigating
    We are currently investigating this incident.