Customers are unable to create tickets via Portals

Resolved

Degraded performance

Started 7 days agoLasted 9 minutes

Affected

Customer Portals

Updates

Resolved
July 08, 2025 at 17:02:01
Resolved
July 08, 2025 at 17:02:01
This incident has been resolved.
Monitoring
July 08, 2025 at 17:00:24
Monitoring
July 08, 2025 at 17:00:24
We implemented a fix and are currently monitoring the result.
Identified
July 08, 2025 at 16:56:39
Identified
July 08, 2025 at 16:56:39
We have identifier the issue and working on a fix for this incident.
Investigating
July 08, 2025 at 16:52:55
Investigating
July 08, 2025 at 16:52:55
We are currently investigating this incident.

MijnKlantportaal - Customers are unable to create tickets via Portals – Incident details